4G Connection

Error Message: UID Unavailable or Invalid UID
When initially attempting to connect the camera to the CamHipro, if you receive the error message "invalid UID" then please ensure that when you t...
Wed, 27 Oct, 2021 at 9:34 AM
Connecting
If your camera constantly shows connecting there is an issue with it's 4G connection. Below are some things to try: Check that your SIM card is corr...
Sun, 7 Mar, 2021 at 8:04 PM
SD card not found
1. Turn off and on the camera for a simple reboot. 2. Take the SD card out, wipe it and reinsert it to the camera. If the above doesn't work...
Tue, 2 Feb, 2021 at 3:09 PM
Network Anomaly
So the 'network anomaly' error occurs when the camera has a poor 4G connection.  Can you stand beside the camera and run a seed test on your p...
Tue, 16 Feb, 2021 at 12:30 PM
Poor Connection / Freezing / Jumping
So this problem occurs due to the camera having a poor 4G connection.  Can you please confirm the carrier of the sim in the camera. If you are using then g...
Fri, 4 Jun, 2021 at 2:58 PM
Slow moving camera
The arrow navigation on the app is intended for small adjustments. For large movements, swipe on the camera's image in the direction you want to move, ...
Tue, 9 Mar, 2021 at 11:16 AM