Farmstream Order FAQs (Delivery/Tracking/Returns)

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Farmstream Delivery Times
Information on dispatch and delivery times can be found below. Cameras & Accessories:  Delivery Time: Tracked delivery, 2 - 3 working days Orders are...
Wed, 16 Nov, 2022 at 10:32 AM
Farmstream Order Tracking
Order Tracking Cameras & Accessories:  Farmstream cameras and accessories are sent via a tracked DPD delivery service. A DPD tracking reference can be...
Wed, 16 Nov, 2022 at 10:33 AM
Farmstream Return Policy
Information on returning an item or order for refund or exchange, including details on our 30-day money back guarantee and 12-month warranty can be found be...
Wed, 16 Nov, 2022 at 10:34 AM
How to return my order?
If you are not satisfied with your purchase*, you may return this for either a refund or exchange within the first 30-days** of receiving your order.  T...
Wed, 16 Nov, 2022 at 10:37 AM
How can I access a VAT invoice for my order?
A 'Please click here to download your invoice' link for a VAT invoice is automatically in your order conformation email. This email is from info@f...
Thu, 13 Oct, 2022 at 1:53 PM
My order did not come with setup instructions. Where can I find these?
Farmstream does not send out paper instructions in a bid to reduce our carbon footprint. Our setup instructions can be found on the Setup page of our websit...
Wed, 16 Nov, 2022 at 10:36 AM
My order tracking is showing as delayed, what should I do?
We are really sorry if this happens to your order. We ship using DPD from Highland Perthshire. Overall, we are very happy with the service we receive using ...
Thu, 13 Oct, 2022 at 1:56 PM