If you are not satisfied with your purchase*, you may return this for either a refund or exchange within the first 30-days** of receiving your order. 

To return the camera, may I ask that you log into your customer account on our website using the credentials you setup when placing the order. Here, you will be able access a downloadable returns form with your order details on it. Please download and complete this form and place inside the returning package.

The camera can then be returned to the following address:

Farmstream LTD 

Unit 2 Ruthvenfield Road

Inveralmond Industry Estate



Once we have received the returning order and it's contents has been checked, it will be processed as either a refund or exchange, depending on what you have requested on the returns form. This process generally takes a maximum of 3 working days from successful receipt of the return to our warehouse***. 

*If you believe your order is faulty then please contact support@farmstream.co.uk for advice. 

**If you wish to return your order after 30 days of receiving your order then please contact info@farmstream.co.uk for advice.

***If you have any questions following the return of an order, please contact info@farmstream.co.uk